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3 tahun pengalaman

Kemahiran

Housekeeping Supervision Guest Requests & Complaints Handling Hotel & Hospitality Operations Quality Control Guest Room Inspection Health & Safety Procedures Cleaning & Hygiene Standards Coordination with Front Office Staff Supervision & Team Coordination Linen & Laundry Coordination Cleaning Supplies & Inventory Control Problem Solving Teamwork & Communication Microsoft Office Public Area Management

Pengalaman

Housekeeping Supervisor

Hotels & Hospitality Sector – Duhok, Iraq

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Supervised daily housekeeping operations, assigning tasks to staff and inspecting guest rooms, bathrooms, corridors and public areas to ensure cleanliness and presentation standards. Coordinated room preparation with Front Office based on occupancy, managed cleaning supplies, linen and equipment inventory, and reported maintenance issues to the Maintenance team. Handled guest requests and complaints professionally, supporting training of new employees and maintaining organized records of housekeeping activities. Promoted teamwork and high standards of guest service during peak occupancy periods.

Pendidikan

Diploma in Pharmacy

Bahasa

Kurdish

fluent

Arabic

fluent

English

intermediate

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