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Kemahiran
Pengalaman
Customer Service & Hospitality
Château de Perreux (France)
2025-04 - 2025-09
Managed guest check‑in and check‑out procedures, answered emails and provided concierge services. Coordinated breakfast and bar service, handled restaurant reservations and oversaw the overall customer journey. Utilised strong communication and problem‑solving skills to ensure high‑quality service and guest satisfaction.
Customer Service & Reception Intern
Air Mauritius
2024-12 - 2025-01
Welcomed and assisted passengers at check‑in counters and boarding areas, guiding them through baggage drop‑off and ticket collection. Provided accurate information and guidance, ensuring smooth passenger flow. Developed interpersonal skills and adaptability in a fast‑paced airport environment.
Hostess
Caudan Art Centre
2023-01 - 2026-02
Handled event check‑ins, assisted customers during exhibitions and cultural events. Managed visitor registration and provided on‑site support, enhancing attendee experience. Demonstrated professionalism and strong multitasking abilities in a dynamic cultural venue.
Bahasa
Francais
fluent
English
fluent
Kemas kini terakhir: 3 minggu yang lepas