Customer Communication

Areej Al Hayat (Family Business)

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Responded to customer inquiries through WhatsApp, Instagram, Facebook and phone calls, providing timely information and follow‑up. Managed multiple conversation threads, ensuring each request was addressed accurately. Utilised clear communication and active listening to resolve customer questions and improve satisfaction.

Cashier

Al‑Kurd

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Assisted customers during checkout, handling cash transactions and maintaining accurate registers. Delivered polite and helpful service, addressing customer needs promptly. Ensured smooth point‑of‑sale operations while adhering to cash handling procedures.

Online Sales

RD Cosmatics

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Communicated with prospective customers about product details and purchase inquiries via social media platforms. Presented product information, performed follow‑up and handled objections to drive sales. Leveraged social media support skills to increase customer engagement and conversion.

Voice Recording & Event Hosting

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Participated in voice recording sessions and hosted segments at events, showcasing clear articulation and presentation abilities. Coordinated with event organizers to ensure smooth execution of hosting duties. Gained experience in public speaking and audience interaction.