Service Supervisor (Government Services)

About the role

The Service Supervisor will lead the development and expansion of our Government South Africa (SA) business, ensuring high‑quality service delivery and strong client relationships.

Key responsibilities

• Develop and grow the Government SA portfolio by identifying new service opportunities.
• Manage customer relationships and monitor contract performance to meet agreed standards.
• Prepare tender submissions, quotations, invoicing and maintain accurate contract documentation.
• Coordinate day‑to‑day service operations, ensuring compliance with contractual obligations.
• Support business growth initiatives through proactive service planning and execution.

Required profile

• Proven experience in managing service contracts or similar customer‑facing roles.
• Strong organisational and communication skills.
• Ability to work collaboratively with internal teams and external stakeholders.
• Detail‑oriented approach to documentation and compliance.

Required skills

What we offer

• Equal Opportunity/Affirmative Action employment environment.